Embracing the Future with Business Telephone Engineers | sniusa.com

There used to be a time when business telephone systems were as simple as: pick up the ?phone, make a call and or leave a message if someone isn?t there. Not anymore! These days, an average business telephone system is built to handle multiple communication applications (including video conferencing, Internet phone calls and voice to email message boxes), with potential for almost unlimited growth if required. As a result, any business with an ounce of sense needs to be thinking about using telephone engineers.

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A qualified telephone engineer does a lot more than just plug in a phone cable and check if there?s a dial tone. Companies who install business phone systems (like the exemplary UK company, Freestyle Communications) offer consultations, advice and pre-installation checks ? as well as after sales service, expansion packs and technical support. Consultations are invaluable: often, small businesses are bewildered by the shape and variety of phone system packs available to them, and don?t know which way to jump. Telephone engineers can build an accurate picture of a business? real communication needs from a relatively short consultation, at which point they are well placed to deliver practical advice on what kind of system to go for.

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Once a system has been chosen, the engineer or engineers will take out the old network and replace it with an up to date, modern telephone system pack that offers all the functions discussed at the consultation stage. They?ll install it, check and re-check it, and deliver staff training on its basic and most-likely used functions. They?ll even set it up for the client, so no-one has to fiddle about with manuals trying to work out how to get caller ID displayed on the internal network.

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After installation, a company?s telephone engineers remain on call to help out with system maintenance, trouble shooting, system resets and of course expansions. Most modern business telephone systems are as much based on server-held software as they are on actual telephones, which means a large part of the job of a modern telephone engineer is to function as a kind of dedicated communicator in the IT department, fixing bugs as they arise and coming out to replace anything that refuses to talk to the rest of the network. As much as anything, that means that modern telephone engineers are highly qualified individuals, accredited in systems analysis, maintenance and network engineering.

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The brave new world of multiple-use communications networks is here and thriving. The business world as we have known it is changing rapidly, with tasks that used to be distinctly individual now falling under the umbrella of what was once a simple phone network. It can look a little confusing at first ? there?s certainly an awful lot of information to take in ? but with the help of these new-look phone companies, and their telephone engineers, the way businesses conduct their internal and external communications is definitely altering for the better.

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